PeopleCertScrum Master II


Public Class

Live Virtual Class

Private Class

In-House Class

Key points about this course

Duration: 3 Days

Certificate: PeopleCert SCRUM Master II

Course Fee: RM4,499.00

HRDF Claimable

Course Overview

Scrum is a framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value. Scrum is a process framework for developing, delivering, and sustaining complex products that has been used to manage work on complex products since the early 1990s.

Scrum is not a process, technique, or definitive method. Rather, it is a framework within which you can employ various processes and techniques. Scrum makes clear the relative efficacy of your product management and work techniques so that you can continuously improve the product, the team, and the working environment. The role of Scrum Master is crucial to ensuring a proper Scrum process is maintained throughout a project.

Target Audience

This certification is the second level of the PeopleCert SCRUM qualification scheme provided and is aimed at anyone who wishes to become an efficient leading member in an environment that the Scrum framework is applies and requires candidates to have and demonstrate a solid knowledge and understanding of Scrum terms, principles, tools and practices, as well as demonstrate their application skills of how to use tools efficiently and effectively. 

The certification can also cater for candidates seeking personal certification. This certification will provide the advanced level of knowledge to its holders and will certify that they have a solid understanding of the Scrum framework practices using various tools and are able to apply these in everyday work involving the required practices. The basic level of skills & knowledge is covered in the PeopleCert SCRUM Master I level of the qualification scheme provided by PeopleCert.

Course Level
Beginner to Intermediate
Course Outline

  • Introduction to Agile and Scrum
  • Use of an Agile Approach

  • Servant Leadership
  • Facilitator
  • Coaching
  • Teaching & Training 
  • Communication
  • Listening
  • Impediments
  • Problem-Solving and Root Cause Analysis(RCA) 
  • Organizational Change and Transition Management 
  • Additional Skills

  • Team Development
  • Self-Organizing Teams 
  • Co-Located and Virtual Teams

  • Scrum Events
  • Strategic Alignment: The Business Case
  • Product Backlog Refinement 
  • Release Planning
  • The Sprint

  • Visual Management

  • The Purpose of Scaling Scrum
  • Roles In Scaling Scrum 
  • Scaled Artifacts and Events

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